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Microsoft launch new Quick Fix

The most common problems that users experience on Windows could soon be solved by clicking a “Fix It” button.

Microsoft has started putting the button on its web-based support pages that detail the most common problems hitting PC and Windows users in 2008.  Now it appears on more than 100 separate entries.

Clicking the button starts a download that, once run, carries out the series of steps needed to fix a specific problem or remove a bug.

Microsoft also has plans to roll out the click-to-fix system to help users recover from a crash.

Microsoft has kicked off a project to trawl through the thousands of pages in its support system to find problems that can be fixed by the quick fix tool.

The button helps Windows users fix common problems, such as restoring the Internet Explorer icon to the desktop and enabling a DVD library in Vista's media centre.

Using the tool is not mandatory and people will be able to follow the steps outlined in support articles themselves, rather than rely on the scripted fix.

Microsoft is also planning to extend the quick fix system to its bug reporting system, so it comes to life after a crash or other software problem. 

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